Academics frequently criticize corporate ethnography simply as “too short.” But this is just as shallow an insight as is the idea that culture=consumerism. Academics, of all people, should know that culture drives practice. The rapid pace of contemporary corporate life clearly and reasonably demands shorter time horizons for any research project. It is more than obvious that time differs in academia. Time is what Kluckhohn (1953) calls a fundamental “value orientation,” or a universal feature of all cultures. A culture can be past oriented, meaning it reveres the past through symbolic gestures and everyday behaviours. A culture can be present oriented, by focusing on what is immediately temporally present.
Academia is a past-oriented society, with its obsession with paying homage to past greats of the literature and constant “reviews” of what others have previously found. The private sector, by contrast, worships the present (though it may portray itself as future-oriented, this is often stymied by a relentless focus on the near future). Both “cultures” mark time differently, making it completely natural to do rapid research in the private sector, and perfectly ethnocentric for academics to criticize such research based on normative assumptions of “appropriate” time frames. Symbols of time in academia are typically longer, not “better.”
An interesting segment with Pew Senior Researcher Mary Madden on teenage behavior in regards to privacy, but one thing really caught my attention. Madden at around 1:46,
But they also have a variety of ways to customize and cloak their messaging on social media. Teens use private messaging channels, they use slang, they use jokes that may only be understood by peers. So just because someone is posting something broadly to a network it may not actually be intended for everyone in the network.
In case you missed it, be sure to check out Mary Madden’s discussion of teens, privacy, and social network sites with Brooke Gladstone in last week’s On the Media here.
PS: The findings Mary discussed are from a larger report about teens’ positive and negative experiences on social media; the full report is available (for free!) on our website.
According to Boyd most techies think about Personally Identifiable Information, but that the vast majority of people are thinking about personally embarrassing information. People often share private information with their friends in part because it allows them to bond, it makes them somewhat vulnerable and establishes trust. But when it’s through technology (e.g. Facebook’s public by default setting) it’s a huge technology fail.